Frequently Asked Questions
Everything you need to know about our curated vintage collection.
How do you determine the condition of your vintage items?
Each piece undergoes a rigorous inspection. We categorize items as 'Mint' (no visible wear), 'Excellent' (minor signs of age), or 'Good' (visible character marks), all of which are detailed in the product description.
What is your return policy for one-of-a-kind pieces?
We offer a 14-day return window for store credit. Due to the unique nature of vintage fashion, items must be returned in their original condition with all Vintage Velvet security tags attached.
How can I ensure a vintage garment will fit me?
Vintage sizing differs significantly from modern standards. We provide exact measurements in inches for every garment. We recommend comparing these measurements to a similar item you already own.
Do you ship internationally?
Yes, we ship our curated collections worldwide. Shipping costs and delivery times are calculated at checkout based on your location and chosen carrier.
How should I care for my vintage velvet and silk items?
To preserve the longevity of these delicate fabrics, we recommend professional dry cleaning or gentle hand washing only. Avoid direct sunlight and store in a cool, dry place using padded hangers.
Are your items authentic designer pieces?
Every designer item in our shop is authenticated by our in-house experts before being listed. We guarantee the authenticity of all branded luxury vintage goods.